![]() ![]() The above also applies to DLC content (it must have been purchased within the last two weeks and you must have played the game less than 2 hours since you purchased the DLC).AND you must have played the game for less than 2 hours in total.The game must have been purchased within the last two weeks.If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount.” You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. “You will be issued a full refund of your purchase within a week of approval. There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look. Valve will, upon request via, issue a refund for any reason, if the request is made within the required return period, and, in the case of games, if the title has been played for less than two hours. Maybe your PC doesn’t meet the hardware requirements maybe you bought a game by mistake maybe you played the title for an hour and just didn’t like it. ![]() “You can request a refund for nearly any purchase on Steam-for any reason. Here is what Steam says on its refunds policy page: If the game your purchased doesn’t meet those conditions, you are likely out of luck º but you may want to still contact Steam customer support directly to see if you can get any refund help from them. If the game you purchased meets those conditions, you can return it for a refund. Like most digital storefronts, Steam does offer returns as long as select conditions are met. It’s always saved in your Steam library.īut what happens if you buy a game on Steam and just don’t like it? Can you get your money back? That’s because it’s always available for download again as long as you bought it one on Steam. The advantage of Steam is that if you delete the game from your device you can always get it back – even years later. When you buy a game via Steam, it gets added to your Steam account and you can also directly download the game to your device to play any time. Steam offers everything from free to play games to paid-for AAA titles. Steam runs on many different platforms, including Windows, macOS, Linux, Android, and iOS.Īs hard as it is to believe, Steam offers over 30,000 video game for sale! And it has a staggering 95 million users on a monthly basis. It was launched all the way back in 2003 and is owned by Valve, one of the biggest video game developers on the planet. ![]() Steam is one of the oldest digital distribution services out there. Anyone interested in how game developers feel about such refund-driven game downloading should check out Kyle Orland's take on the subject from 2015.If you’re wondering how to refund a game on Steam, you’ve come to the right place! For players who do not rampantly buy and return games-and thus trigger Microsoft's advertised alarm for refund abuse-this new policy may be as close as Xbox gamers get back to that era of limited-time trial demos and tastes. That rule was dropped for games published on Xbox One. One of the Xbox 360's coolest features came from a mandate slapped onto all download-only Xbox Live games: that they must include some form of free, limited trial. Meanwhile, no other console manufacturer offers a comparable refund policy, with PlayStation owners suggesting that they can sometimes get individual software-purchase refunds if they call in to a customer service hotline and complain. The latter policy is meant more to placate users with immediate incompatibility issues with their own phones. This Steam-like policy is more generous than that of the Google Play Store, which only permits refunds of software that has been installed within the past two hours. Currently, users who've seen a "request a refund" button appear next to software purchases are reporting that the refund process isn't working just yet, with error messages indicating that the Windows Store site "couldn't process your return." That may explain why Microsoft only alerted members of its Alpha testing pool. Further Reading Developers express worry, appreciation for Steam’s new return policyMicrosoft offers a vague warning that the company "reserves the right to block access for users who abuse self-service refunds." Other restrictions apply, including a ban on refunds for "DLC, season passes, and add-ons" and a one-day wait after purchasing downloaded software before you can request a refund. ![]()
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